Privacy Policy


Last updated: 10 August 2026


BC Landscape Contractors LTD ("BC Landscape Contractors", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.


This Privacy Policy explains how we collect, use, store and protect personal information when you visit or use our website:  www.bc-contractors.net

It also explains your rights in relation to your personal data and how you can contact us if you have any questions or concerns.


We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR) and any applicable amendments or replacement legislation.


1. Who we are

The website is operated by:

BC Landscape Contractors LTD (T/A BCLC)
The Office
1 Ridge Lane
Nuneaton
Warwickshire
CV10 0RB
United Kingdom


Telephone: 01827 216217
Email: enquiries@bc-contractors.net


BC Landscape Contractors LTD is the data controller for personal data processed through this website, unless otherwise stated.


Where we use a third-party service provider to process personal data on our behalf, that organisation may act as a data processor or, where appropriate, as a separate data controller.


2. What personal data do we collect?

Depending on how you interact with our website and our business, we may collect and process the following categories of personal information:


Information you provide to us

This may include:

  • your name;
  • email address;
  • telephone number;
  • postal or site address;
  • details contained in your enquiry or message;
  • information relating to a project or service you are interested in;
  • invoice or payment-related information;
  • information provided when contacting us about an invoice or payment;
  • information contained in a CV, covering letter or job application;
  • employment history, qualifications and other information voluntarily provided as part of an application;
  • any other information you choose to provide to us.


Please do not provide unnecessary sensitive personal information through website forms.


Information collected automatically

When you visit our website, certain technical information may be collected automatically. This may include:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • approximate location;
  • pages visited;
  • date and time of visits;
  • referring website;
  • information about how you interact with our website; and
  • cookie and similar technology information.


Some of this information may constitute personal data where it can be used to identify you directly or indirectly.


3. How we collect your personal data

We may collect personal data when you:

  • submit a contact or enquiry form;
  • contact us by email or telephone following an online enquiry;
  • request information about our services;
  • communicate with us about an existing project or service;
  • make or arrange a payment;
  • apply for employment or send us a CV;
  • subscribe to or otherwise interact with our marketing communications;
  • interact with our blog or other website content;
  • use our website;
  • accept or manage cookies;
  • interact with our social media content or links; or
  • otherwise communicate with us.


4. How we use your personal data

We use personal information only where we have a lawful basis for doing so.

Depending on the circumstances, we may use your personal data to:

  • respond to enquiries and requests for information;
  • provide quotations and estimates;
  • discuss and arrange services;
  • communicate with customers and prospective customers;
  • administer and manage contracts;
  • provide services that you have requested;
  • process and administer payments;
  • deal with invoices and payment queries;
  • maintain business and financial records;
  • communicate with suppliers, contractors and business customers where necessary;
  • manage job applications and recruitment;
  • assess candidates for employment opportunities;
  • contact applicants about recruitment;
  • send marketing communications where permitted by law;
  • publish and manage blog content;
  • understand how visitors use our website;
  • analyse website performance and improve our website;
  • maintain website security;
  • prevent fraud, misuse or other unlawful activity;
  • comply with our legal and regulatory obligations;
  • establish, exercise or defend legal claims; and
  • protect the rights, property and safety of our business, customers and others.


5. Our lawful bases for processing

Under the UK GDPR, we must have a lawful basis for processing personal data.


Depending on the circumstances, we may rely on one or more of the following lawful bases:


Contract

We may process personal data where it is necessary to enter into or perform a contract with you.


For example, this may include information needed to provide landscaping services, administer an order or deal with an invoice.


Legitimate interests

We may process personal data where this is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

This may include:

  • responding to general business enquiries;
  • managing customer relationships;
  • improving our services and website;
  • maintaining website and information security;
  • managing business records;
  • pursuing or defending legal claims; and
  • administering our business.

Where we rely on legitimate interests, we will consider the impact on your privacy and ensure that the processing is proportionate.


Legal obligation

We may process personal data where necessary to comply with a legal or regulatory obligation.


This may include accounting, taxation, employment, health and safety and other legal requirements.


Consent

In certain circumstances, we may rely on your consent.


For example, consent may be required for certain non-essential cookies, analytics technologies or electronic marketing communications.


Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.


6. Contact forms and website enquiries

Our website contains contact and enquiry forms.


When you submit information through one of these forms, we may collect information such as your name, telephone number, email address and the contents of your message.


We use this information to respond to your enquiry and, where appropriate, provide quotations, arrange services or otherwise deal with your request.


Please ensure that information submitted through our forms is accurate and does not contain unnecessary confidential or sensitive information.


Information submitted through our website may be transmitted to our email systems, website hosting provider or other service providers involved in operating the website.


7. Payments

Our website provides links and facilities allowing customers to make payments for goods and services.


Our current payment options include PayPal and SumUp, as well as bank transfer and other payment arrangements.


Where you choose to make a payment using a third-party payment provider, your payment may be processed directly by that provider.


We do not intend to collect or store your full payment card details through our website.


Payment providers may collect and process personal and payment information in accordance with their own privacy policies, terms & conditions.


For more information about how these providers process personal data, please refer to the relevant provider's privacy information before making a payment.


We may receive information from payment providers confirming that a payment has been made, together with information necessary for accounting, reconciliation, customer service and record-keeping purposes.


8. Job applications and recruitment

Our website contains a "Work for Us" section through which individuals can apply for employment opportunities and submit CVs and covering letters.


Information provided as part of a job application may include:

  • name and contact details;
  • employment history;
  • qualifications and skills;
  • CV and covering letter;
  • references;
  • information relevant to assessing suitability for employment; and
  • other information voluntarily provided by the applicant.


We use this information for recruitment and selection purposes, including assessing applications, contacting candidates and arranging interviews.


We will only request and use information that is reasonably necessary for recruitment.


Where an applicant provides special category data or other sensitive information unnecessarily, we will handle it in accordance with applicable data protection law.


If you are unsuccessful in your application, we will normally retain your application information for a limited period of 12 months after the recruitment process has concluded, unless there is a legitimate reason to retain it for longer or you have agreed that we may consider you for future opportunities.


9. Marketing communications

We may use personal information to send information about our services, company news, blog posts, projects or other marketing communications where permitted by law.


Where consent is required, we will ask for consent before sending electronic marketing communications.


You can unsubscribe from marketing communications at any time by using the unsubscribe facility included in the relevant communication or by contacting us using the details provided in this Privacy Policy.


We will not sell your personal information to third parties for their own direct marketing purposes.


10. Blog posts and website content

We may publish blog posts, articles, project information, photographs and other content on our website.


Where individuals are identifiable in photographs or other published content, we will take appropriate steps to ensure that we have a lawful basis for publication and, where appropriate, consent.


If you believe that personal information or an image concerning you has been published on our website inappropriately, please contact us.


11. Cookies and similar technologies

Our website uses cookies and similar technologies.


Cookies are small text files placed on your device when you visit a website. They can be used for essential website functions, remembering preferences, security, analytics and other purposes.


We may use different categories of cookies, including:


Strictly necessary cookies

These cookies are required for the website to operate or to provide a service that you have requested.


These cookies generally do not require consent where they fall within the relevant legal exemption.


Analytics cookies

We may use analytics technologies to understand how visitors use our website, including information such as pages visited, traffic sources and general website usage.

(e.g. Google Analytics, or our website provider analytic systems, etc.)


Where required by law, analytics cookies will only be activated after you have provided valid consent.


Functional cookies

These may be used to remember choices and preferences or provide additional website functionality.


Marketing or third-party cookies

Some third-party services may use cookies or similar technologies for advertising, social media or other purposes.


Where required, these technologies will only be activated following your consent.


The rules governing cookies and similar technologies require organisations to provide clear information about their use and, in most circumstances, obtain consent before using non-essential technologies.


You can manage your cookie preferences through our website's cookie controls and through your browser settings.


12. Google Maps

Our website may use Google Maps to provide mapping and location information.


When Google Maps content is loaded or used, Google may process information such as your IP address, device information and information relating to your interaction with the map.


Google may also use cookies or similar technologies depending on how the service is configured.


Google processes personal data in accordance with its own privacy information.


Where required, we will seek appropriate consent before loading non-essential Google Maps functionality.


13. Google reCAPTCHA

We may use Google reCAPTCHA to protect our website forms from spam, abuse and automated submissions.


reCAPTCHA may collect technical and usage information about visitors and their devices in order to determine whether activity is being carried out by a human user or an automated system.


The use of reCAPTCHA is subject to Google's applicable terms and privacy information.


Where required by applicable law, we will obtain consent before activating non-essential reCAPTCHA technologies.


14. Social media

Our website contains links and/or social media functionality relating to services such as Facebook, Instagram and X/Twitter.


Our website currently provides links to our social media profiles.


If you interact with social media features, or follow a link to a social media platform, the relevant provider may collect and process information about you.


Your use of those services is subject to the privacy policy and terms of the relevant social media provider.


We do not control the personal data collected by third-party social media platforms.


15. Third-party service providers

We use third-party suppliers and service providers to help operate our website and business.


These may include providers of:

  • website hosting;
  • website development and maintenance;
  • email services;
  • analytics;
  • payment processing;
  • online application/recruitment services;
  • website security;
  • Google Maps and reCAPTCHA;
  • social media services; and
  • other business and IT services.


Where a third party processes personal data on our behalf, we will take appropriate steps to ensure that the processing is carried out in accordance with applicable data protection law.


Some third-party providers may process information outside the UK. Where this occurs, we will ensure that an appropriate lawful transfer mechanism or other safeguard is in place where required.


16. How long do we keep personal data?

We will not keep personal data for longer than is reasonably necessary for the purposes for which it was collected, unless we are required or permitted by law to retain it for longer.


Retention periods will depend on the nature of the information and why we hold it.

For example:

  • customer and contractual records may be retained for as long as necessary to administer the relationship and comply with legal, accounting and tax obligations;
  • enquiry information may be retained for as long as reasonably necessary to deal with the enquiry and any resulting relationship or service;
  • payment and accounting records will be retained for the period required by applicable legal and accounting requirements;
  • marketing information will be retained while there is a lawful basis to use it and until you unsubscribe or otherwise object, subject to applicable requirements;
  • recruitment information will normally be retained for a limited period following the recruitment process.


We periodically review the personal data we hold and securely delete or anonymise information that is no longer required.


17. Sharing your personal data

We may share personal data where necessary with:

  • employees and authorised members of our team;
  • contractors and professional advisers;
  • website and IT service providers;
  • hosting and email providers;
  • payment providers such as PayPal and SumUp;
  • analytics and website service providers;
  • recruitment or job application service providers;
  • accountants, insurers, solicitors and other professional advisers;
  • government bodies, regulators or law enforcement agencies where required or permitted by law; and
  • other parties where necessary to provide a service you have requested or where you have otherwise given permission.


We do not sell personal data.


18. International transfers

Some of the third-party services we use may process personal data outside the United Kingdom.


Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place, as required by applicable data protection legislation.


These safeguards may include an adequacy decision, appropriate contractual safeguards or another legally recognised transfer mechanism.


19. How we protect your personal data

We take reasonable and appropriate technical and organisational measures to protect personal information against:

  • unauthorised access;
  • accidental loss;
  • destruction;
  • alteration;
  • disclosure; and
  • other unlawful or unauthorised processing.


However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.


You should therefore take appropriate care when submitting information online and should not send unnecessary confidential or sensitive information through ordinary website forms or email.


20. Your data protection rights

Subject to certain legal conditions and exemptions, you have rights under UK data protection law, including:

Right of access

You can ask us for a copy of the personal data we hold about you.

Right to rectification

You can ask us to correct inaccurate or incomplete personal data.

Right to erasure

In certain circumstances, you can ask us to delete your personal data.

Right to restrict processing

In certain circumstances, you can ask us to restrict how we use your personal data.

Right to data portability

In certain circumstances, you may have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format.

Right to object

You may have the right to object to certain types of processing, including processing based on legitimate interests and direct marketing.

Rights relating to automated decision-making

You have rights relating to certain automated decision-making and profiling.


Not all rights apply in every circumstance, and some rights are subject to legal conditions and exemptions.


If you wish to exercise any of these rights, please contact us using the details below.


21. Marketing preferences

You have the right to object to direct marketing at any time.


If you no longer wish to receive marketing communications from us, you can:


We will process your request as soon as reasonably practicable.


22. Complaints

If you have concerns about how we have handled your personal data, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.


Please contact:

BC Landscape Contractors LTD
The Office
1 Ridge Lane
Nuneaton
Warwickshire
CV10 0RB


Email: enquiries@bc-contractors.net
Telephone: 01827 216217


You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).


Further information about making a complaint is available from the ICO's website.


23. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • our business;
  • our website;
  • the services we use;
  • the personal data we process;
  • applicable legislation; or
  • regulatory guidance.


When we make significant changes, we will update the "Last updated" date at the beginning of this policy and, where appropriate, provide additional notice.


We recommend checking this page periodically to ensure that you are aware of the latest version.


24. Contact us

If you have any questions about this Privacy Policy or how we process personal data, please contact us:

BC Landscape Contractors LTD
The Office
1 Ridge Lane
Nuneaton
Warwickshire
CV10 0RB
United Kingdom


Telephone: 01827 216217
Email: enquiries@bc-contractors.net






Information contained in this Privacy Policy last updated: 10 August 2026